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Airlines Face Transportation Department Probe
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Overview
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US Department of Transportation probes major airlines' loyalty programs for potential deceptive practices, raising concerns over transparency, mileage transferability, and devaluation of miles. Senators express worries about incentives and industry competition.
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How could the ongoing scrutiny affect the competitive landscape within the airline industry?
How might the outcome of this investigation impact the loyalty programs of major airlines?
What measures could be implemented to address concerns over transparency and mileage transferability in frequent flyer programs?
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