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Liquidity Services Resells Returned Holiday Goods
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Overview
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Thousands of returned holiday goods are being sold at a fraction of their original cost through on-line auctions by Liquidity Services. Major retailers, including eight of the top 8 in the US, have their returns shipped to this warehouse. One customer won two Nespresso machines and an expensive vacuum cleaner for around $800.
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How might the availability of returned holiday goods at a fraction of their original cost impact consumer buying habits?
In what ways could this trend affect the traditional retail industry and its supply chain management?
What measures can retailers take to encourage customers to buy returned goods rather than discarding them?
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Oct 2023
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