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White Castle Predicts Rapid Advancement of Voice Automation in Restaurant Industry
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White Castle predicts a rapid advancement of voice automation in the restaurant industry, particularly in the drive-thru channel, in 2024. Automation is increasingly being adopted by restaurants, with 76% already using it in at least three areas of operations.
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How might the use of voice technology impact customer experience in quick service restaurants?
What are the challenges in implementing voice technology in the drive-thru channel?
What are the potential benefits of voice automation in the restaurant industry?
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