Update provides an AI-powered platform for account management and customer success, offering features such as portfolio insights, meeting analysis, and revenue growth acceleration.

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Smart Meeting Summaries™ that save you time.  UpdateAI is #1 in automated recaps of post-sales calls (powered with ChatGPT).

Antler

PowerPlay Capital

Andreessen Horowitz

Umami Capital

Zoom Venture

IdealabX

CS Angel

Stage Venture Partners

Howard Morgan

Shane Neman

UpdateAI

SaaS Boom or SaaS Bust?

Brett Queener joined Josh and Kristi on Unchurned and dove deep into the history of the SaaS industry and its history of booms and busts. 

Watch and Listen to the Full Conversation 👇
YouTube: https://lnkd.in/gnpf5mdX
Spotify: https://lnkd.in/gjkZ94mr
Apple: https://lnkd.in/gAjsKVFE

#customersuccess #updateai

Had fun working with ChurnZero on writing this one...

Josh Schachter and Kristi Faltorusso had a hard-hitting conversation with Brett Queener on the most recent episode of Unchurned. 

Brett gave his honest thoughts on the Hunter/Farmer mentality.

And it may not be what you're expecting...

Watch and Listen to the Full Conversation 👇
YouTube: https://lnkd.in/gnpf5mdX
Spotify: https://lnkd.in/gjkZ94mr
Apple: https://lnkd.in/gAjsKVFE

#customersuccess #updateai

Let us know your thoughts in the comments!

#customersuccess #updateai

Quick! Show us your most recent positive customer review! 👇

Are you a data nerd?

If your answer is a resounding "YES!" then Customer Success is the perfect career for you. 

Brent Grimes, CEO of Reef.ai, breaks down how data plays a key role in how his team scores their customers. 

Watch and Listen to the Full Episode 👇
YouTube: https://lnkd.in/g9tYgWqY
Spotify: https://lnkd.in/gSjnR9jK
Apple: https://lnkd.in/gf2GwS8d

#customersuccess #customeroutcomes #updateai

How do you 'score' your customers?

Brent Grimes, CEO of Reef.ai, joined the Unchurned team to talk about how his CSMs maximize their customer scoring so each customer has a value-packed lifecycle. 

Just about every sentence in this episode was a golden nugget for any CSM team!

Watch and Listen to the Full Episode 👇
YouTube: https://lnkd.in/g9tYgWqY
Spotify: https://lnkd.in/gSjnR9jK
Apple: https://lnkd.in/gf2GwS8d

#customersuccess #customeroutcomes #updateai

Julio Franco, CCO at Zappi, joined Jon, Kristi, and Josh to chat about all things CS & BS. 

Simplifying market research was one of the many topics discussed! 

Check out the full conversation 👇 
YouTube: https://lnkd.in/gBwSh4BN
Spotify: https://lnkd.in/gF94aEv2
Apple: https://lnkd.in/gdHf7iJF

#onboarding #updateai

When was the last time you needed to re-onboard a customer? 

Julio Franco gave the CS & BS squad a deep dive into how his team accomplishes this at Zappi.

Check out the full conversation 👇 
YouTube: https://lnkd.in/gBwSh4BN
Spotify: https://lnkd.in/gF94aEv2
Apple: https://lnkd.in/gdHf7iJF

#onboarding #updateai

Alright, CS folks...

Let's hear your wildest dreams 👇

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news_impact_assignment_basic

key_people

company_dossier

network_dossier

public_peers

news_daily_refresh

news_processing_daily_refresh

news_impact_assignment_daily

news_processing_basic

legal

legal_dossier

bundesanzeiger

network

events_dossier

partnerships_market_presence_dossier

partnerships_market_presence

events

strategic_challenges

network_mapping

industry_trends

transactions_dossier

strategic_challenges_dossier

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competition_analysis

financial_legal_advisories

merger_acquisitions

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news_advanced

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private_financials

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company dossier	dataroom
network	dataroom
network mapping	dataroom
transactions dossier	dataroom
network onboarding	dataroom
news impact assignment basic	general
public peers	general	Aug 31, 2024 3:08 AM	d33c6e80
news daily refresh	general
news processing daily refresh	general
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news processing basic	general
company summary	general
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news impact assignment advanced	general
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news processing advanced	general
crunchbase trigger	general
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li profile	general	Aug 31, 2024 3:08 AM	4d031949
translate crunchbase fundingrounds	general
peers	general	Aug 31, 2024 3:08 AM	ec16693f
news basic	general	Aug 31, 2024 3:08 AM	8c7b4ba9
events	markdown
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regulatory analysis	company_analysis
industry analysis	company_analysis
competition analysis	company_analysis
financial legal advisories	company_analysis
merger acquisitions	company_analysis
swot analysis	company_analysis
financial analysis	company_analysis
funding rounds analysis	company_analysis
company structure	company_analysis
purchaser profile	merger_acquisitions
private financials	financials
customer profile	customers

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