Update provides an AI-powered platform for account management and customer success, offering features such as portfolio insights, meeting analysis, and revenue growth acceleration.

Update

Gauss Algorithmic provides AI and machine learning solutions for businesses. The company focuses on AI strategy, innovation, data management, and operational efficiency.

Gauss Algorithmic

Smart Meeting Summaries™ that save you time.  UpdateAI is #1 in automated recaps of post-sales calls (powered with ChatGPT).

Antler

PowerPlay Capital

Andreessen Horowitz

Umami Capital

Zoom Venture

IdealabX

CS Angel

Stage Venture Partners

Howard Morgan

Shane Neman

UpdateAI

SaaS Boom or SaaS Bust?

Brett Queener joined Josh and Kristi on Unchurned and dove deep into the history of the SaaS industry and its history of booms and busts. 

Watch and Listen to the Full Conversation 👇
YouTube: https://lnkd.in/gnpf5mdX
Spotify: https://lnkd.in/gjkZ94mr
Apple: https://lnkd.in/gAjsKVFE

#customersuccess #updateai

Had fun working with ChurnZero on writing this one...

Josh Schachter and Kristi Faltorusso had a hard-hitting conversation with Brett Queener on the most recent episode of Unchurned. 

Brett gave his honest thoughts on the Hunter/Farmer mentality.

And it may not be what you're expecting...

Watch and Listen to the Full Conversation 👇
YouTube: https://lnkd.in/gnpf5mdX
Spotify: https://lnkd.in/gjkZ94mr
Apple: https://lnkd.in/gAjsKVFE

#customersuccess #updateai

Let us know your thoughts in the comments!

#customersuccess #updateai

Quick! Show us your most recent positive customer review! 👇

Are you a data nerd?

If your answer is a resounding "YES!" then Customer Success is the perfect career for you. 

Brent Grimes, CEO of Reef.ai, breaks down how data plays a key role in how his team scores their customers. 

Watch and Listen to the Full Episode 👇
YouTube: https://lnkd.in/g9tYgWqY
Spotify: https://lnkd.in/gSjnR9jK
Apple: https://lnkd.in/gf2GwS8d

#customersuccess #customeroutcomes #updateai

How do you 'score' your customers?

Brent Grimes, CEO of Reef.ai, joined the Unchurned team to talk about how his CSMs maximize their customer scoring so each customer has a value-packed lifecycle. 

Just about every sentence in this episode was a golden nugget for any CSM team!

Watch and Listen to the Full Episode 👇
YouTube: https://lnkd.in/g9tYgWqY
Spotify: https://lnkd.in/gSjnR9jK
Apple: https://lnkd.in/gf2GwS8d

#customersuccess #customeroutcomes #updateai

Julio Franco, CCO at Zappi, joined Jon, Kristi, and Josh to chat about all things CS & BS. 

Simplifying market research was one of the many topics discussed! 

Check out the full conversation 👇 
YouTube: https://lnkd.in/gBwSh4BN
Spotify: https://lnkd.in/gF94aEv2
Apple: https://lnkd.in/gdHf7iJF

#onboarding #updateai

When was the last time you needed to re-onboard a customer? 

Julio Franco gave the CS & BS squad a deep dive into how his team accomplishes this at Zappi.

Check out the full conversation 👇 
YouTube: https://lnkd.in/gBwSh4BN
Spotify: https://lnkd.in/gF94aEv2
Apple: https://lnkd.in/gdHf7iJF

#onboarding #updateai

Alright, CS folks...

Let's hear your wildest dreams 👇

Metric
Company Name	Update	Gauss Algorithmic
Symbol
MSH ID	AI:UPDATE	COM:GAUSSALGO
Market	PRIVATE	PRIVATE
Sector	Technology	Technology
Industry	Enterprise Software	Artificial Intelligence
Country	US	CZ
Stage
Employee Count
Website	update.ai	gaussalgo.com
LinkedIn	update-ai
Founders

Metric
Market Cap
Enterprise Value
Monthly Web Traffic		1.19K
Web Traffic Growth
Valuation
Raised Capital

Metric
Revenue
Revenue (LTM)
Revenue (NTM)
Gross Profit
EBITDA
Operating Income
Net Income
EPS
Diluted EPS
Revenue 2022
Revenue 2023
Revenue 2024
Revenue 2025
Revenue 2026

Metric
Revenue Growth (LTM)
Revenue Growth (NTM)
Gross Profit Growth (LTM)
EBITDA Growth (LTM)
Net Income Growth (LTM)
14-Day Growth Score
28-Day Growth Score
90-Day Growth Score
365-Day Growth Score

Metric
Gross Profit Margin
Operating Profit Margin
EBITDA Margin
Net Profit Margin
Return on Equity
Return on Assets
Return on Capital Employed

AI:UPDATE

Update

Company Overview

Market Metrics

Financial Performance

Growth Metrics

Profitability Ratios

Valuation Multiples

Operational Metrics

Cash Flow Metrics

Balance Sheet Metrics

Efficiency Metrics

Metric
P/E Ratio
P/B Ratio
Revenue Multiple (LTM)
Revenue Multiple (NTM)
EBITDA Multiple (LTM)
EBITDA Multiple (NTM)
Price to Sales Ratio
EV Multiple

Metric
Days Sales Outstanding
Days Payables Outstanding
Days Inventory Outstanding
Operating Cycle
Cash Conversion Cycle
Asset Turnover

Metric
Operating Cash Flow
Free Cash Flow
Cash Flow to Debt
Operating Cash Flow/Sales
Free Cash Flow Yield

Metric
Cash & Equivalents
Accounts Receivable
Inventory
Goodwill
Debt to Capitalization
Debt to Assets
Current Ratio
Quick Ratio

Metric
Rule of 40 (LTM)
Rule of 40 (NTM)
Stock Comp to Revenue
R&D to Revenue
SG&A to Revenue