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OverviewAPI
Retailers are increasingly charging fees for returns, leading to a shift from free returns. Companies like Macy's, Abercrombie, J. Crew, and H&M have implemented shipping fees for mail-in returns. The rise in return rates has contributed to this shift, with shoppers more likely to return purchases they haven't seen or tried on in person. Despite a slowdown in holiday spending, retail sales increased by 3.1% from Nov. 1 to Dec. 24 compared to the same period a year earlier.

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